Text removed from the previous version is shown struck through in red; text added in the current version is shown highlighted in green. Unchanged paragraphs are shown once, side by side, for context. See the full archived version or the current policy.
| Previous policy text | Current policy text | ||||
|---|---|---|---|---|---|
| f | 1 | Legal | f | 1 | Legal |
| 2 | Privacy Policy | 2 | Privacy Policy | ||
| n | 3 | Last updated: September 13, 2026 | n | 3 | Last updated: October 10, 2026 |
| 4 | Name change notice: The Application formerly known as NewRoads is now named Unterra. Both names refe | 4 | Name change notice: The Application formerly known as NewRoads is now named Unterra. Both names refe | ||
| > | r to the same Application operated by the same Company, and this Privacy Policy applies equally to e | > | r to the same Application operated by the same Company, and this Privacy Policy applies equally to e | ||
| > | ither name. References to "NewRoads" in earlier versions of this Privacy Policy, in the App Store li | > | ither name. References to "NewRoads" in earlier versions of this Privacy Policy, in the App Store li | ||
| > | sting, or within the Application should be read as references to "Unterra." | > | sting, or within the Application should be read as references to "Unterra." | ||
| n | 5 | This Privacy Policy describes what information We collect when You use the Service and how We use it | n | 5 | This Privacy Policy describes what information We collect when You use the Service and how We use it |
| > | . In short: the Application does not collect Personal Data such as Your name, email address, or loca | > | . In short: the Application does not collect Personal Data such as Your name, email address, or loca | ||
| > | tion. The only information We ever receive is (1) anonymous, aggregated crash and diagnostic data, a | > | tion. The only information We ever receive is (1) anonymous, aggregated crash and diagnostic data, ( | ||
| > | nd (2) subscription and purchase transaction records from Apple's App Store and Google Play, both de | > | 2) subscription and purchase transaction records from Apple's App Store and Google Play, and (3) req | ||
| > | scribed below. By using the Service, You agree to the collection and use of information in accordanc | > | uests for a city's road and street data sent to Our own server, which name only a city, state or pro | ||
| > | e with this Privacy Policy. | > | vince, and country and are not stored, all described below. By using the Service, You agree to the c | ||
| > | ollection and use of information in accordance with this Privacy Policy. | ||||
| 6 | Definitions | 6 | Definitions | ||
| 7 | Application refers to Unterra (formerly known as NewRoads), the software program provided by the Com | 7 | Application refers to Unterra (formerly known as NewRoads), the software program provided by the Com | ||
| > | pany. | > | pany. | ||
| 8 | Company (referred to as either "the Company", "We", "Us" or "Our" in this Privacy Policy) refers to | 8 | Company (referred to as either "the Company", "We", "Us" or "Our" in this Privacy Policy) refers to | ||
| > | Unterra (formerly known as NewRoads), operated by NPDesigned LLC. | > | Unterra (formerly known as NewRoads), operated by NPDesigned LLC. | ||
| 9 | Country refers to: Texas, United States | 9 | Country refers to: Texas, United States | ||
| 10 | Device means any device, such as a phone or tablet, that can access the Service. | 10 | Device means any device, such as a phone or tablet, that can access the Service. | ||
| 11 | Diagnostic Data means anonymous, aggregated technical information such as device model, operating sy | 11 | Diagnostic Data means anonymous, aggregated technical information such as device model, operating sy | ||
| > | stem version, Application version, and crash or error reports, which cannot reasonably be used to id | > | stem version, Application version, and crash or error reports, which cannot reasonably be used to id | ||
| > | entify You. | > | entify You. | ||
| 12 | Personal Data is any information that relates to an identified or identifiable individual, such as a | 12 | Personal Data is any information that relates to an identified or identifiable individual, such as a | ||
| > | name, email address, or precise location history. | > | name, email address, or precise location history. | ||
| 13 | Service refers to the Application. | 13 | Service refers to the Application. | ||
| 14 | You means the individual using the Service. | 14 | You means the individual using the Service. | ||
| 15 | Information We Do Not Collect | 15 | Information We Do Not Collect | ||
| 16 | Unterra is designed to work without an account and without sending Your personal information to Our | 16 | Unterra is designed to work without an account and without sending Your personal information to Our | ||
| > | servers. Specifically: | > | servers. Specifically: | ||
| 17 | No account or sign-up. The Application does not require You to create an account or provide Your nam | 17 | No account or sign-up. The Application does not require You to create an account or provide Your nam | ||
| > | e, email address, or any contact information to use it. | > | e, email address, or any contact information to use it. | ||
| n | 18 | No location data sent to Us. The Application uses Your Device's location to power its core explorati | n | 18 | No location data sent to Us. The Application uses Your Device's location to power its core explorati |
| > | on features, but Your coordinates, exploration history, and fog-of-war map are stored only on Your D | > | on features, but Your coordinates, exploration history, and fog-of-war map are stored only on Your D | ||
| > | evice. iCloud sync is entirely optional and off by default — if You turn it on, Your own Apple iClou | > | evice. To download road and street data, the Application asks Our server for a city by its name, sta | ||
| > | d account is used to sync this data across Your own devices. We never receive, store, or sell this d | > | te or province, and country only, never Your coordinates. These requests are described under City Ro | ||
| > | ata, whether or not You enable iCloud sync. | > | ad Data Requests below. iCloud sync is entirely optional and off by default — if You turn it on, You | ||
| > | r own Apple iCloud account is used to sync this data across Your own devices. We never receive, stor | ||||
| > | e, or sell this data, whether or not You enable iCloud sync. | ||||
| 19 | No profile data sent to Us. Any display name, avatar, or profile photo You add is stored locally on | 19 | No profile data sent to Us. Any display name, avatar, or profile photo You add is stored locally on | ||
| > | Your Device (and synced via Your iCloud, only if You choose to enable it). It is never transmitted t | > | Your Device (and synced via Your iCloud, only if You choose to enable it). It is never transmitted t | ||
| > | o, stored by, or sold by Us. | > | o, stored by, or sold by Us. | ||
| 20 | No payment card or billing details. Subscriptions are billed and managed entirely by Apple (App Stor | 20 | No payment card or billing details. Subscriptions are billed and managed entirely by Apple (App Stor | ||
| > | e) or Google (Google Play), depending on which store You downloaded the Application from. We never r | > | e) or Google (Google Play), depending on which store You downloaded the Application from. We never r | ||
| > | eceive Your payment card number, billing address, or other billing details — Apple and Google handle | > | eceive Your payment card number, billing address, or other billing details — Apple and Google handle | ||
| > | payment directly with You. We do receive limited subscription transaction records from Apple and Go | > | payment directly with You. We do receive limited subscription transaction records from Apple and Go | ||
| > | ogle, described under Subscription and Purchase Data below. | > | ogle, described under Subscription and Purchase Data below. | ||
| 21 | You can export Your own data. The Application lets You export Your own exploration and profile data | 21 | You can export Your own data. The Application lets You export Your own exploration and profile data | ||
| > | directly from the Application for Your personal use. This export happens on Your Device and is not s | > | directly from the Application for Your personal use. This export happens on Your Device and is not s | ||
| > | ent to Us. | > | ent to Us. | ||
| 22 | We never sell any of Your information — location, profile, or otherwise — to third parties. | 22 | We never sell any of Your information — location, profile, or otherwise — to third parties. | ||
| 23 | Information We Collect | 23 | Information We Collect | ||
| 24 | Anonymous Crash and Diagnostic Data | 24 | Anonymous Crash and Diagnostic Data | ||
| n | 25 | The only information We ever collect or receive is anonymous usage and diagnostic data, generated au | n | 25 | Apart from the subscription records and city road data requests described below, the only informatio |
| > | tomatically as You use the Application and transmitted to Our analytics processor, PostHog (describe | > | n We collect is anonymous usage and diagnostic data, generated automatically as You use the Applicat | ||
| > | d further below). This data is tied to a randomly generated identifier rather than to You personally | > | ion and transmitted to Our analytics processor, PostHog (described further below). This data is tied | ||
| > | , and does not include Your name, email address, precise location, exploration history, display name | > | to a randomly generated identifier rather than to You personally, and does not include Your name, e | ||
| > | , or profile photo. | > | mail address, precise location, exploration history, display name, or profile photo. | ||
| 26 | This anonymous, event-level data may include: | 26 | This anonymous, event-level data may include: | ||
| 27 | Application lifecycle events, such as install, open, and foreground/background transitions | 27 | Application lifecycle events, such as install, open, and foreground/background transitions | ||
| 28 | Onboarding completion or skip | 28 | Onboarding completion or skip | ||
| 29 | Screen and feature usage, such as views of the profile, stats, and settings screens, and fog editing | 29 | Screen and feature usage, such as views of the profile, stats, and settings screens, and fog editing | ||
| > | actions | > | actions | ||
| 30 | Paywall views and subscription purchase, failure, and restoration events | 30 | Paywall views and subscription purchase, failure, and restoration events | ||
| 31 | Aggregate exploration counts (for example, the number of roads, cities, and countries explored) when | 31 | Aggregate exploration counts (for example, the number of roads, cities, and countries explored) when | ||
| > | You choose to share Your stats card | > | You choose to share Your stats card | ||
| 32 | Technical and diagnostic information, such as device model, operating system version, Application ve | 32 | Technical and diagnostic information, such as device model, operating system version, Application ve | ||
| > | rsion, and error or crash diagnostics | > | rsion, and error or crash diagnostics | ||
| 33 | We use this information solely to understand crashes and errors, monitor the health of the Applicati | 33 | We use this information solely to understand crashes and errors, monitor the health of the Applicati | ||
| > | on, and improve its features. We do not use it to identify You, build a profile of You, or for adver | > | on, and improve its features. We do not use it to identify You, build a profile of You, or for adver | ||
| > | tising purposes, and We do not sell it. | > | tising purposes, and We do not sell it. | ||
| 34 | Retention. Anonymous analytics and diagnostic events are retained for up to 24 months, after which t | 34 | Retention. Anonymous analytics and diagnostic events are retained for up to 24 months, after which t | ||
| > | hey are deleted or retained only in further aggregated form. | > | hey are deleted or retained only in further aggregated form. | ||
| 35 | Subscription and Purchase Data | 35 | Subscription and Purchase Data | ||
| 36 | If You purchase a Pro subscription, Apple (for App Store purchases) or Google (for Google Play purch | 36 | If You purchase a Pro subscription, Apple (for App Store purchases) or Google (for Google Play purch | ||
| > | ases) sends Us a server-to-server notification whenever a subscription event occurs — for example, a | > | ases) sends Us a server-to-server notification whenever a subscription event occurs — for example, a | ||
| > | new purchase, renewal, cancellation, expiration, price change, or refund. We use this information t | > | new purchase, renewal, cancellation, expiration, price change, or refund. We use this information t | ||
| > | o keep a record of subscription revenue and to help Us investigate and process refund requests. This | > | o keep a record of subscription revenue and to help Us investigate and process refund requests. This | ||
| > | information may include: | > | information may include: | ||
| 37 | A transaction or purchase identifier (for example, Apple's transaction ID and original transaction I | 37 | A transaction or purchase identifier (for example, Apple's transaction ID and original transaction I | ||
| > | D, or Google's purchase token) and the notification/event type (e.g. purchase, renewal, cancellation | > | D, or Google's purchase token) and the notification/event type (e.g. purchase, renewal, cancellation | ||
| > | , refund) | > | , refund) | ||
| 38 | The product or subscription plan identifier (e.g. the monthly or annual Pro plan You purchased) | 38 | The product or subscription plan identifier (e.g. the monthly or annual Pro plan You purchased) | ||
| 39 | Purchase, renewal, and expiration dates, and auto-renew status | 39 | Purchase, renewal, and expiration dates, and auto-renew status | ||
| 40 | Price, currency, and the storefront country associated with the purchase | 40 | Price, currency, and the storefront country associated with the purchase | ||
| 41 | Whether the purchase was made in Apple's or Google's sandbox/testing environment or in production | 41 | Whether the purchase was made in Apple's or Google's sandbox/testing environment or in production | ||
| 42 | What is not included. These notifications do not include Your name, email address, payment card numb | 42 | What is not included. These notifications do not include Your name, email address, payment card numb | ||
| > | er, billing address, or any other information that would let Us identify You personally. They are ti | > | er, billing address, or any other information that would let Us identify You personally. They are ti | ||
| > | ed to a transaction identifier or purchase token issued by Apple or Google, not to an Unterra accoun | > | ed to a transaction identifier or purchase token issued by Apple or Google, not to an Unterra accoun | ||
| > | t, since the Application does not have accounts. | > | t, since the Application does not have accounts. | ||
| 43 | Retention. We retain subscription and purchase transaction records for as long as necessary for reve | 43 | Retention. We retain subscription and purchase transaction records for as long as necessary for reve | ||
| > | nue and financial record-keeping and to resolve refund disputes, consistent with applicable accounti | > | nue and financial record-keeping and to resolve refund disputes, consistent with applicable accounti | ||
| > | ng and tax requirements. | > | ng and tax requirements. | ||
| 44 | We do not sell this information, and We do not use it to identify You or build a profile of You beyo | 44 | We do not sell this information, and We do not use it to identify You or build a profile of You beyo | ||
| > | nd tracking the transaction itself. | > | nd tracking the transaction itself. | ||
| n | n | 45 | City Road Data Requests | ||
| 46 | To show the roads and streets You can explore, the Application downloads road and street data for a | ||||
| > | city from a server that We operate Ourselves. This is a first-party server run by Us, not a third-pa | ||||
| > | rty service. The Application's request names only a city, state or province, and country, and Our se | ||||
| > | rver replies with the road and street data We have for that entire city. The request does not includ | ||||
| > | e Your coordinates or where You are within the city. | ||||
| 47 | Normal requests are not stored. We do not log or keep the cities requested in successful requests. R | ||||
| > | equests are not tied to an account, a name, or the analytics identifier described above, and We do n | ||||
| > | ot use them to build a history of where You have been. As with any internet connection, Our server s | ||||
| > | ees the IP address a request comes from so that it can send back a reply, but We do not record that | ||||
| > | IP address for normal requests. | ||||
| 48 | Error and security logs. Our server does keep a log of two kinds of events: | ||||
| 49 | Error messages, recorded when a request fails or the server does not work as expected | ||||
| 50 | Suspected intrusion attempts, such as malformed, abusive, or unauthorized requests | ||||
| 51 | These log entries may include the time of the request, the IP address it came from, and details of t | ||||
| > | he request involved, which for a failed request may include the city, state or province, and country | ||||
| > | that was requested. We use these logs only to fix problems with the server and to protect it from a | ||||
| > | buse. We do not use them to identify or track You, and We do not sell them. | ||||
| 52 | Retention. Error and security log entries are kept only as long as needed to diagnose problems and p | ||||
| > | rotect the server, after which they are deleted. | ||||
| 45 | Third-Party Service Providers | 53 | Third-Party Service Providers | ||
| 46 | Analytics and Diagnostics — PostHog | 54 | Analytics and Diagnostics — PostHog | ||
| 47 | We use PostHog, a product analytics service provided by PostHog, Inc., to collect the anonymous usag | 55 | We use PostHog, a product analytics service provided by PostHog, Inc., to collect the anonymous usag | ||
| > | e analytics and diagnostic information described above. PostHog acts as a processor and handles this | > | e analytics and diagnostic information described above. PostHog acts as a processor and handles this | ||
| > | information solely on Our behalf and in accordance with Our instructions; it is not permitted to us | > | information solely on Our behalf and in accordance with Our instructions; it is not permitted to us | ||
| > | e the information for its own purposes. | > | e the information for its own purposes. | ||
| 48 | PostHog processes this information on its United States cloud infrastructure (us.i.posthog.com), so | 56 | PostHog processes this information on its United States cloud infrastructure (us.i.posthog.com), so | ||
| > | it may be processed outside of Your state, province, or country. | > | it may be processed outside of Your state, province, or country. | ||
| 49 | Your choices. The Application does not currently provide an in-app mechanism to opt out of anonymous | 57 | Your choices. The Application does not currently provide an in-app mechanism to opt out of anonymous | ||
| > | analytics collection. You may stop all collection by discontinuing use of the Application and delet | > | analytics collection. You may stop all collection by discontinuing use of the Application and delet | ||
| > | ing it from Your Device. | > | ing it from Your Device. | ||
| 50 | You can review PostHog's privacy practices at https://posthog.com/privacy. | 58 | You can review PostHog's privacy practices at https://posthog.com/privacy. | ||
| 51 | Apple iCloud (optional) | 59 | Apple iCloud (optional) | ||
| 52 | iCloud syncing is off by default. If You choose to turn it on, Your exploration data and profile inf | 60 | iCloud syncing is off by default. If You choose to turn it on, Your exploration data and profile inf | ||
| > | ormation sync across Your own devices through Apple's iCloud/CloudKit service, under Your Apple Acco | > | ormation sync across Your own devices through Apple's iCloud/CloudKit service, under Your Apple Acco | ||
| > | unt. This is a service between You and Apple; We do not have access to, and never receive, data stor | > | unt. This is a service between You and Apple; We do not have access to, and never receive, data stor | ||
| > | ed in Your iCloud account. | > | ed in Your iCloud account. | ||
| 53 | App Store & Google Play — Subscription Notifications | 61 | App Store & Google Play — Subscription Notifications | ||
| 54 | If You subscribe through the App Store, Apple sends Us App Store Server Notifications about Your sub | 62 | If You subscribe through the App Store, Apple sends Us App Store Server Notifications about Your sub | ||
| > | scription. If You subscribe through Google Play, Google sends Us Real-time Developer Notifications a | > | scription. If You subscribe through Google Play, Google sends Us Real-time Developer Notifications a | ||
| > | bout Your subscription. Both are server-to-server notification services operated by Apple and Google | > | bout Your subscription. Both are server-to-server notification services operated by Apple and Google | ||
| > | , respectively, and both are how We receive the Subscription and Purchase Data described above. Appl | > | , respectively, and both are how We receive the Subscription and Purchase Data described above. Appl | ||
| > | e and Google act as the merchant of record and handle Your payment directly; We do not receive Your | > | e and Google act as the merchant of record and handle Your payment directly; We do not receive Your | ||
| > | payment details through these notifications. | > | payment details through these notifications. | ||
| 55 | These notifications are governed by Apple's and Google's own privacy practices, which You can review | 63 | These notifications are governed by Apple's and Google's own privacy practices, which You can review | ||
| > | at https://www.apple.com/legal/privacy/ and https://policies.google.com/privacy. | > | at https://www.apple.com/legal/privacy/ and https://policies.google.com/privacy. | ||
| 56 | Security | 64 | Security | ||
| n | 57 | Because the Application does not collect Your name, email address, location, or other Personal Data, | n | 65 | Because the Application does not collect Your name, email address, location, or other Personal Data, |
| > | there is very little of Yours for Us to secure. The limited anonymous diagnostic data We receive is | > | there is very little of Yours for Us to secure. The limited anonymous diagnostic data We receive is | ||
| > | handled by PostHog's infrastructure, and the limited subscription transaction records We receive fr | > | handled by PostHog's infrastructure, and the limited subscription transaction records We receive fr | ||
| > | om Apple and Google are held only for revenue tracking and refund handling. No method of transmissio | > | om Apple and Google are held only for revenue tracking and refund handling. Our road data server doe | ||
| > | n over the Internet or electronic storage is 100% secure, and We cannot guarantee absolute security, | > | s not store normal requests, and its error and security logs are used only to keep the server workin | ||
| > | but We do not hold Personal Data that would be at risk in the event of a breach. | > | g and secure. No method of transmission over the Internet or electronic storage is 100% secure, and | ||
| > | We cannot guarantee absolute security, but We do not hold Personal Data that would be at risk in the | ||||
| > | event of a breach. | ||||
| 58 | Legal Disclosure | 66 | Legal Disclosure | ||
| t | 59 | Because We do not collect Personal Data, We generally have none to disclose. In the rare event We ar | t | 67 | Because We do not collect Personal Data, We generally have none to disclose. In the rare event We ar |
| > | e required to do so by law or in response to a valid request by a public authority, We would only be | > | e required to do so by law or in response to a valid request by a public authority, We would only be | ||
| > | able to provide the limited anonymous Diagnostic Data and Subscription and Purchase Data described | > | able to provide the limited anonymous Diagnostic Data, Subscription and Purchase Data, and road dat | ||
| > | above. | > | a server error and security logs described above. | ||
| 60 | Children's Privacy | 68 | Children's Privacy | ||
| 61 | Our Service does not address anyone under the age of 16. Since the Application does not collect Pers | 69 | Our Service does not address anyone under the age of 16. Since the Application does not collect Pers | ||
| > | onal Data from any user, it does not knowingly collect Personal Data from anyone under the age of 16 | > | onal Data from any user, it does not knowingly collect Personal Data from anyone under the age of 16 | ||
| > | . If You are a parent or guardian and believe Your child has provided Us with Personal Data, please | > | . If You are a parent or guardian and believe Your child has provided Us with Personal Data, please | ||
| > | contact Us so We can investigate. | > | contact Us so We can investigate. | ||
| 62 | Links to Other Websites | 70 | Links to Other Websites | ||
| 63 | Our Service may contain links to other websites that are not operated by Us. If You click on a third | 71 | Our Service may contain links to other websites that are not operated by Us. If You click on a third | ||
| > | party link, You will be directed to that third party's site. We strongly advise You to review the P | > | party link, You will be directed to that third party's site. We strongly advise You to review the P | ||
| > | rivacy Policy of every site You visit. | > | rivacy Policy of every site You visit. | ||
| 64 | We have no control over and assume no responsibility for the content, privacy policies or practices | 72 | We have no control over and assume no responsibility for the content, privacy policies or practices | ||
| > | of any third party sites or services. | > | of any third party sites or services. | ||
| 65 | Changes to this Privacy Policy | 73 | Changes to this Privacy Policy | ||
| 66 | We may update Our Privacy Policy from time to time to reflect changes in Our practices. We will noti | 74 | We may update Our Privacy Policy from time to time to reflect changes in Our practices. We will noti | ||
| > | fy You of any material changes by posting the new Privacy Policy on this page and updating the "Last | > | fy You of any material changes by posting the new Privacy Policy on this page and updating the "Last | ||
| > | updated" date at the top. | > | updated" date at the top. | ||
| 67 | You are advised to review this Privacy Policy periodically for any changes. Changes to this Privacy | 75 | You are advised to review this Privacy Policy periodically for any changes. Changes to this Privacy | ||
| > | Policy are effective when they are posted on this page. | > | Policy are effective when they are posted on this page. | ||
| 68 | Contact Us | 76 | Contact Us | ||
| 69 | If you have any questions about this Privacy Policy, You can contact us: | 77 | If you have any questions about this Privacy Policy, You can contact us: | ||
| 70 | By email: support@npdesigned.com | 78 | By email: support@npdesigned.com | ||